Terms & Conditions

These terms and conditions ("Terms") govern the use of the Arc workforce management tool, a monthly subscription service (the "Service") provided by Dairah Technologies WLL (hereinafter referred to as "Dairah," "we," "us," or "our"). By using the Service, you (the "User" or "You") agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

Subscription and Billing

The Service is available on a monthly or annual subscription basis. The subscription plans and pricing for the Service can be found on our website, www.dairah.com and may be subject to change at any time.

Monthly Billing

The billing for the monthly subscription plan is calculated based on the number of active employees you have on the system. If an employee was at any point active throughout a month they will be charged for that month. If an employee becomes inactive, you will have a balance to activate a new employee in their spot. If you do not add an employee, then the next billing term will be updated accordingly.

Annual Billing

The billing for the annual subscription plan is calculated based on the number of active employees you have on the system multiplied by the number of months in the annual billing period. If an employee was at any point active throughout the annual billing period, they will be charged for that period. If an employee becomes inactive, you will have a balance to activate a new employee in their spot. If you do not add an employee, then the next billing term will be updated accordingly.

Payment

All payments for the Service must be made online. We accept payments via credit card, debit card, and other online payment methods.

GDPR Compliance

Dairah Technologies WLL is committed to compliance with the General Data Protection Regulation (GDPR). We have implemented appropriate technical and organizational measures to ensure that personal data is processed in accordance with GDPR.

Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property

The Service and all content, including but not limited to text, graphics, logos, and images, are the property of Dairah or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content for commercial purposes without our prior written consent.

Disclaimers and Limitations of Liability

The Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service. We will not be liable for any damages of any kind arising from the use of the Service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Termination

We reserve the right to terminate your use of the Service at any time and for any reason, including but not limited to violation of these Terms or misuse of the Service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Qatar, without giving effect to any principles of conflicts of law.

Dispute Resolution

Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the Qatar International Centre for Conciliation and Arbitration (QICCA) rules.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the Service.

Contact Us

If you have any questions about these Terms, please contact us at Dairah Technologies WLL, address: Al Asmakh Tower, Majlis Al Taawon Street, Doha, Qatar, email: contact@dairah.com, phone: +97433588444.

Changes to Terms

We reserve the right to update or modify these Terms at any time, and such changes will be effective upon posting on our website. It is your responsibility to periodically review these Terms. Your continued use of the Service following any change to these Terms will be considered acceptance of those changes.

Waiver

The failure of Dairah Technologies WLL to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Additional Agreements

These terms of service may be supplemented by additional agreements that may apply when you use or purchase certain other Dairah Technologies WLL services, affiliate services, third-party content or third-party software.

Assignment

These terms of service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Dairah Technologies WLL without restriction.

Survival

These terms of service will remain in full force and effect even if your use of the service is terminated or suspended.